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Frequently Asked Questions

Here are some of the most common questions we are asked at the CCDP

We have received over 1600 referrals since the program opened. In the last year, we have had approximately 380 patients begin their care with us. This means that we have many patients who are still waiting to be seen.  We continue to look for ways to engage patients on the waitlist and address our wait times, while ensuring we are able to provide holistic and comprehensive care to those patients in the program.


Based on current estimates, our waitlist right now is approximately 2 years.


Yes- we are always accepting new referrals.  BC Women's Hospital and our partners are fully committed to the Complex Chronic Disease Program and to the patients who need care and support.

Due to high referral volumes and need for this program, our current waitlist is lengthy.  You can expect to receive a letter from our program once you have been added to the waitlist.  We will be in touch with you when you are next on the waitlist.  

The referral process can be found here.


We are committed to providing holistic and comprehensive treatment models that provide care and treatment for the impacts of these illnesses.  This includes medical interventions, acupuncture, holistic treatments, counselling and behaviour modification interventions where appropriate.  Cognitive Behavioural Therapy may be one of the treatments utilized, along with many others.  Cognitive Behavioural Therapy has been proven as an effective tool in helping people cope with their chronic illness.


We are continuously reviewing and updating the testing and treatment models we utilize based on the best available evidence.  This includes developing treatment protocols for Fibromyalgia, Myalgia Encephalomyelitis, and symptoms attributed to Chronic Lyme Disease.  These protocols are being reviewed by our clinical team and by our Clinical Advisory Committee.



Patients with acute Lyme Disease will continue to be treated in the community as per recommended protocols.  Further information on diagnosis and treatment can be found on the BC CDC website


Patients with persistent symptoms after a diagnosis of Chronic Lyme Disease  by reference labs  (such as BCCDC) who are seen at the CCDP will have an consultation with an infectious Disease Specialist to explore treatment options.


The current, best available evidence does not support the use of antibiotics for patients with symptoms attributed to Chronic Lyme Disease.  We will continue to support these patients with the range of treatment options and modalities offered through the program.

Your family physician will receive a letter from the physician you saw in the program outlining the visit, your diagnosis, and your treatment plan. We will work with your family physician throughout the time you are seen in the program as they will remain your primary care provider. They will continue to receive ongoing updates on your progress and a transition summary when you complete the program.  Your primary care provider can access the various team members for support and consultation via telehealth throughout and after your time in the program.

This program is for people who suffer from a variety of complex chronic diseases, including Myalgic Encephalomyelitis/Chronic Fatigue Syndrome (ME/CFS), Fibromyalgia Syndrome, and symptoms attributed to Chronic Lyme Disease. 

Since many of these illnesses have similar symptoms, it makes sense to include them all in the program. 

We hope that by including all of these similar diseases, we can learn more about their causes and potential treatments.
The program will assess, diagnose, and treat patients with FM, ME or symptoms attributed to Chronic Lyme Disease.

We expect the program will work with physicians from across the province with patients who present with the symptoms of these chronic illnesses.  

We will also work on an outreach basis to provide education, consultation and information to physicians from other areas of the province.

All adults over the age of 19 who meet the referral criteria are eligible for the program.‎



SOURCE: Frequently Asked Questions ( )
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