Visiting the Hospital

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Visiting hours & info

Navigating the site

The Campus Wayfinding Map (PDF) shows roadway entrances to the hospital, on-site parking, hospital buildings and entrances, some clinics, the cafeteria, navigation volunteer desks and the closest bus stops.​

Maternity visiting hours

Hospital Operator: 604-875-2424 
Visiting Hour Information: 604-875-2929

Before giving birth (Antepartum)

Family is welcome 10 a.m. - 10 p.m.

After giving birth (Postpartum)

Family is welcome noon - 2:00 p.m., and 6:00 p.m. to 9:00 p.m.
One dedicated family member/support person may stay with the new mother 24 hours a day to help with personal or baby care.  

Special requests can be made to the charge nurse. Please limit the number of visitors at any one time for the comfort of yourself and your roommate.

Anyone who has an infectious illness (such as a respiratory infection, tuberculosis, German measles, chicken pox, or a skin infection) must not visit the hospital.

Please ask your family and friends to respect these visiting hours as you need quiet time to recover from birth and begin to learn about your baby.

For patients on our specialized care wards such as Evergreen (Antepartum) or FIR (Harm Reduction/Substance Use), contact the hospital operator at 604 875-2424 to connect with the ward for individual visiting hours.​

Accessibility

Our facility is wheelchair accessible. We have delivery and postpartum rooms available to meet the needs of physically challenged mothers and support persons.

Substance use at the hospital

It is the health system's responsibility to provide a safe environment and care for all patients and health-care workers.

At BC Women's Hospital + Health Centre, we honour the value and dignity of all individuals. We aim to treat others with kindness and respect.

While substance use (vaping, alcohol and unregulated/illegal substances) is not permitted anywhere on our sites, we care for and support people who use substances who are in our care. Please ask your health-care worker or provider how we may support your wellness.

Our goal is to work together to provide people with the care they need in an environment that is safe for everyone.

We are currently reviewing and updating our policies to ensure staff safety and to ensure we continue to provide care and support in a trauma-informed, anti-racist environment, free from discrimination and stigmatization.​


Food & amenities

 

Patient food services

Room service

Room service is offered and delivered to inpatients at the hospital. Patients may call to order meals between 7 a.m.  to 6:15 p.m., seven days a week at 604-875-2233.  See our menus. 


Menu items are subject to change. For the most up-to-date menu, please contact the Diet Office at 604-875-2233.

Additional menus are available based on the diet orders, dietary restrictions, and allergies of the patient.


Nourishment station

Stations are available in inpatient units in the BC Women’s Hospital.



Retail food services

Cafeteria

Located on the 1st floor of the Shaughnessy building, B-wing

Starbucks

Located on the 1st floor, lobby of the BC Children's Ambulatory Care building, near entrance 42
 

Café

Located on the 1st floor, lobby of the BC Children's Hospital building, near entrance 11

Snack bar

Located on the 1st floor, lobby of the BC Women’s Hospital building, near entrance 93

Vending machines

Vending machines are available in various locations. You can find them: 
  • In the cafeteria
  • By the café seating area at entrance 11
  • On the 2nd floor of Ambulatory Care building, directly above Starbucks
  • Near inpatient units in the BC Children's Hospital building

Food trucks

Food trucks visit the hospital on a rotation schedule. You can find them in the cul-de-sac at entrance 35 from 11 a.m. to 2:30 p.m. on various week days.

Food options near the hospital

Safeway Food & Pharmacy is located about three blocks away from the site at 990 West King Edward Avenue and there are some restaurants in the area.

 

Television / telephone

The family educational television program is free at BC Women's. There is a charge for regular cable television and telephone unless you sign up for our Bright Start Bundle. Someone will discuss payment with you before you leave the hospital.


Internet access

BC Women's is pleased to offer our patients and families free wireless internet access. When at the Oak Street site, simply connect to the wireless network called "CWGuest". Open your web browser and before you are connected with the Internet, you will be asked to agree to our terms and conditions.


Cell phones

The use of cellular phones is not permitted inside the facility, as they can interfere with our sensitive medical equipment. Please ensure that your phone is turned off at all times while in the building.

 

Bank Machines are located:

  • Ambulatory Care Building: first floor (near Door 42)
  • BC Children's Hospital building: Main Lobby (near the BC Children's main entrance, Door 11)
  • The Cafeteria (Shaughnessy Building, near Door 79)

Fire safety

Alarms will sound when a fire or fire drill occurs at BC Women's or BC Children's Hospital. Staff will tell you what to do. BC Women's is part of the city-wide Emergency Disaster Plan. If a major disaster occurs, you may be discharged home earlier than expected to make beds available for disaster victims.

Security & safety

BC Women's has 24-hour security. Guards conduct routine patrols of the facility. If you need help or wish to report anything suspicious, speak to a staff member or call Security at ext 2999 (non-emergency) or 8400 (emergency).

We recommend that you keep $20 or less with you while you are staying with us. BC Women's cannot be responsible for any lost or stolen articles.

We understand that some people may not want others to know that they are in the hospital. We do not give specific information about you or your baby to callers, but by default if someone calls we will take messages or put calls through to your room. If you do not want people to know you are here, please ask the admitting clerk about a Privacy Block when you are admitted to the hospital.

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Where to stay

Accommodation options are available to families of patients receiving care at our hospital. They are available to patients and their immediate families only. They are not for visits related to tourism or business travel.

Some accommodation supports may be lower in cost than typical Vancouver prices because of donation support.

Easter Seals House

Location: Approximately 1 km from our hospital campus
Address: 3981 Oak Street, Vancouver, BC, V6H 4H5
Contact number: 604-736-3475 or 1-800-818-3666
Website: eastersealsbcy.ca​

Aboriginal Patients’ Lodge

Location: Approximately 6 km from our hospital campus 
Address: 254 East 8th Avenue, Vancouver, BC, V5T 1V2
Contact number: 604-707-9191 or 604-682-7375
Website: lnhs.ca/aboriginal-patients-lodge

The Government of BC has provided a list of hotel accommodation for patients requiring out-of-town medical services and their accompanying family members.

This list is sorted by price range. Within each price range the location closest to the hospital is listed first.

Price range: $0-$90

(GH) Pillow Suites (3 km from hospital): »map«
2859 Manitoba Street, Vancouver, Tel: 604-879-8977
www.pillow.net

(GH) Asheya's Place (price for room rental only, not whole suite) (3 km from hospital): »map«
555 W. 49th Ave, Vancouver, Tel: 604-614-4418
www.facebook.com/asheyasplace

(H) Accent Inns – Vancouver Airport (8 km from hospital): »map«
10551 St. Edwards Drive, Richmond, Tel: 604-273-3311 or 1-800-663-0298 FREE
www.accentinns.com/vancouver-airport

(H) Executive Airport Plaza Hotel & Conference Centre (10 km from hospital): »map«
www.executivehotels.net
7311 Westminster Highway, Richmond, Tel: 604-278-5555
Use corporate ID# G/1271 for great rates

Price range: $91-$120

(H) Park Inn & Suites on Broadway (2 km from hospital): »map«
898 West Broadway, Vancouver, Tel: 604-872-8661 or 1-800-663-5403 FREE
www.parkinn.com/hotel-vancouverca

(GH) Douglas & Windsor Guest Houses (3 km from hospital): »map«
456 West 13th Avenue, Vancouver, Tel: 604-872-3060 or 1-888-872-3060 FREE

(GH) Manor Guest House (3 km from hospital): »map«
345 West 13th Avenue, Vancouver, Tel: 604-876-8494

(H) Coast Hotel Vancouver Airport (5 km from hospital): »map«
1041 SW Marine Drive, Vancouver, Tel: 604-263-1555 or 1-800-663-1144 FREE
www.coasthotels.com/hotels/bc/vancouver/coast-vancouver-airport-hotel

(H) Sunset Inn & Suites (6 km& from hospital): »map«

1111 Burnaby Street, Vancouver, Tel: 604-688-2474 or 1-800-786-1997 FREE
www.sunsetinn.com

(H) Travelodge Hotel Vancouver Airport (7 km from hospital):»map«
3071 Saint Edwards Drive, Richmond, Tel: 604-278-5155
www.travelodge.com/hotels/britishcolumbia/richmond/travelodge-hotel-vancouver-airport/hotel-overview

(H) Wyndham Abercorn Inn (8 km from hospital): »map«
9260 Bridgeport Road, Richmond, Tel: 604-270-7576

(H) Days Inn Vancouver Airport (8 km from hospital): »map«
2840 Sexsmith Road, Richmond, Tel: 604-207-8000
www.daysinn.ca

(H) Holiday Inn Express Vancouver Airport (8 km from hospital): »map«
9351 Bridgeport Road, Richmond, Tel: 1-877-273-8080 FREE
www.hiexpress.com/hotels/us/en/richmond/yvria/hoteldetail

(H) Holiday Inn Vancouver Airport (8 km from hospital): »map«
10720 Cambie Road, Richmond, Tel: 1-888-831-3388 FREE
www.holidayinn.com/hotels/us/en/richmond/yvrap/hoteldetail

Price range: $121-$150

(GH)Granville House Bed and Breakfast (2 km from hospital): »map«
5050 Granville Street, Vancouver, Tel: 604-307-2300 or 604-733-2963

(GH) Suite in the Heart of Vancouver (2 km from hospital): »map«
1403 West 37th Avenue, Vancouver, Tel: 604-266-9511
www.vrbo.com/477868

(H) Best Western Plus – Chateau Granville (5 km from hospital): »map«
1100 Granville Street, Vancouver, Tel: 1-800-663-0575 FREE
www.chateaugranville.com

(H) Sandman Hotel Vancouver City Centre (5 km from hospital): »map«
180 West Georgia Street, Vancouver, Tel: 604-681-2211
www.sandmanhotels.ca/hotels/vancouver-city-centre

(H) Sandman Suites on Davie (6 km from hospital): »map«
1160 Davie Street, Vancouver, Tel: 604-681-7263
www.sandmanhotels.ca/hotels/vancouver-davie-street

(H) Rosellen Suites at Stanley Park (7 km from hospital): »map«
2030 Barclay Street, Vancouver, Tel: 604-689-4807
www.rosellensuites.com

(H) Sandman Hotel Vancouver Airport (7 km from hospital): »map«
3233 Saint Edwards Drive, Richmond, Tel: 604-303-8888
www.sandmanhotels.ca/hotels/vancouver-airport

(H) Hampton Inn by Hilton Vancouver Airport (8 km from hospital): »map«
8811 Bridgeport Road, Richmond, Tel: 604-232-5505
www.hamptoninn-vancouver.com

(H) Quality Hotel Vancouver Airport (9 km from hospital): »map«
3031 Number 3 Road, Richmond, Tel: 604-278-5161

Price range: $151 or more

(GH) Laneway House (1 km from hospital): »map«
772 W. 27th Avenue, Vancouver, Tel: 604-763-6250
www.vrbo.com/434984

(H) Holiday Inn Vancouver Centre (3 km from hospital): »map«
711 West Broadway, Vancouver, Tel: 604-879-0511 or 1-800-465-4329 FREE
www.ihg.com/holidayinn/hotels/us/en/vancouver/yvrbw/hoteldetail

(H) Century Plaza Hotel (5 km from hospital): »map«
1015 Burrard Street, Vancouver, Tel: 604-687-0575 or 1-800-663-1818 FREE
www.century-plaza.com

(H) Comfort Inn Downtown Vancouver (5 km from hospital): »map«
654 Nelson Street, Vancouver, Tel: 604-605-4333 or 1-888-605-5333 FREE
www.comfortinndowntown.com

(H) Granville Island Hotel (5 km from hospital): »map«
1253 Johnston Street, Vancouver, Tel: 604-683-7373 or 1-800-663-1840 FREE
www.granvilleislandhotel.com

(H) Sandman Signature Hotel & Resort Vancouver Airport (8 km from hospital): »map«
10251 Saint Edwards Drive, Richmond, Tel: 604-278-9611

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