For new Reproductive Infectious Disease and Congenital Infectious Disease patients, please ask your doctor to send our clinic a referral. A booking clerk will call you with an appointment after your referral has been triaged by a doctor.
For new HIV+ patients, please either ask your doctor to send our clinic a referral or call the clinic to speak to a nurse clinician to self-refer. The nurse will book an intake appointment, where you will meet with a nurse and a social worker. You may have lab work done and you will leave with an appointment with an Adult Infectious Disease Specialist.
We recommend that all patients book their next appointment before they leave the clinic.
We recommend you book an appointment as we may not be able to accommodate drop-ins.
If you need to cancel or change your appointment, please call our reception desk: 604-875-2212 ext. 1
We know confidentiality is extremely important to you. We will
not disclose your medical status without your consent unless we are obliged to do so by law.
Our clinic nurse will ask your permission to obtain medical information from
your family doctor. This will help us understand your medical history and
current medical problems.
Our clinic will send a
letter after each clinic visit to your family doctor/referring doctor to keep them up to date
about your progress and care plan. The receptionist will ask if you are still
seeing the same family doctor at every clinic visit to ensure that we are
sending information only to the doctor that you have authorized.
If you do not want your family doctor/referring doctor to receive these letters, please ask the receptionist to remove the doctor from your record.