Our advisories and networks enable patients and families to participate in varied roles including sitting on committees, and weighing in on policy design or language, cross campus quality improvements, or the look and feel of documents. 

There are different ways to become involved:

• Patients as Partners: Patients, families and their supporters are invited to join our network by becoming an e-advisor. E-advisors provide valuable feedback on a number of different projects such as policies, surveys, and general initiatives. 
• Focus groups: Patients, families, and supporters may be invited to attend virtual or in-person focus groups to test, consider or try out new systems or technology.
• Surveys or questionnaires: Throughout the year surveys and questionnaires about patient care or experience are available for completion. Surveys may be completed online, in person, by telephone, or email.
  

Other methods of patient and family feedback:

• Comment cards: Digital, site-wide comment cards provide us with helpful feedback.
  
• Advisory committees: We invite patient and family partners to join a variety of advisory committees across our campus and partner with care teams to improve and grow patient-centered care and services 
  
• Contact us: Provide feedback through the Patient Experience office by emailing patientexperience@cw.bc.ca or calling us toll free at 1-844-874-3267.