Laboratory Services

Location

Room 2F40 (second floor)
BC Children's Hospital
4480 Oak Street
Vancouver, BC, V6H 3V4

Phone: 604-875-2139
Fax: 604-875-3134

Week days: 7:00am - 6:00pm
Weekends and statutory holidays: 11:00am - 1:00pm for newborn screen and bilirubin testing only.

Please note: Online booking is currently not available for this site.

Outpatient appointments

Outpatient appointments are only available for patients with provider orders for:

Usually your clinic will book these appointments, but if you are booking your own or need to cancel and re-book call: 604-875-2139 option 2.

Prepare for your visit

Requisition from your health care provider, approved by Ministry of Health (MoH)/Provincial Laboratory Medicine Services that includes the ordering practitioner's full name, contact information (including address) and MSP number. (No naturopath orders.)
Make sure the patient information is correct, including name, date of birth, BC Services Card number, and gender. If you see a mistake, contact your provider to correct it before proceeding to the laboratory.
Make sure the requisition is signed and dated by the provider or designate (electronic signature is acceptable).
Check to see if there are any fasting tests. Your health care provider may specify the duration of fasting on the requisition. If not specified it should be 10-12 hours with no food or drink with the exception of water and medications. Please plan the visit accordingly.

Pain management & comfort: Lab visits can be stressful, which can sometimes cause distress, pain and fear. This information will help you to prepare for a hospital lab visit and support a child's pain at BC Children's Hospital.
See Prepare for a Test on the Lower Mainland Labs website for detailed instructions on collecting samples, including how to collect an infant urine bag.
If the test is for your infant, ensure they are well hydrated.

Results

Your health care provider will receive your results and talk to you about any next steps.

If you would like to receive a copy of your laboratory results:

Children (under 16): To request information from your child's medical file, print the release of information form (PDF).

Once complete, fax or mail the form to the hospital where you are making the request. Instructions and a contact list are included with the release of information form.
Please note: due to the volume of requests received, it may take four weeks or more to process release of information.
For privacy reasons, do not send personal medical information by email.

Adults (16 and older): MyCareCompass offers a fast and secure method for patients to receive their results electronically. MyCareCompass is a free service.

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