CCDP Virtual Health

Virtual Health is a patient-centred care model focused on connecting patients, families and providers, through the use of technology to promote wellness, specialty care and improved outcomes.

The Complex Chronic Diseases Program (CCDP) is pleased to offer patients the opportunity to attend some appointments virtually using zoom.

Please follow these instructions:

1Complete Virtual Health Agreement

Please read: New Patient Information Package (PDF)

2Prepare for your Zoom appointment

3Connect on Zoom

At the time of the appointment, click the link in your email invitation to meet your provider virtually. If you experience delays joining the group, please wait until your provider initiates the meeting or admits you from the waiting room.

Frequently asked questions

If you have difficulty receiving the invitation feel free to contact us at 604-875-2061.

If you encounter any problems connecting to your virtual health visit, call the help desk at 1-844-442-4433 (toll-free) for support.