Complex Chronic Diseases Program Referral

The Complex Chronic Diseases Program is a provincial referral centre that provides symptom-centred care to patients across BC experiencing myalgic encephalomyelitis, fibromyalgia, and symptoms attributed to Lyme disease.
Our program offers self-paced online education and virtual group sessions led by health care providers who deliver the principles of self-management skills and help patients implement them. Our program focuses on group-based education and self-management support, while continuing to offer one-to-one visits for medication review as needed.

​Referral overview

All referrals must be made by a physician or nurse practiti​oner who is able to continue supporting the program participant's daily chronic disease management and follow their ongoing health. We do not accept self-referrals from patients.

​Referral steps

1Eligibility

To be eligible to receive care at this clinic, patients must meet each of the following criteria:
  • Gender-diverse residents of BC 
  • 19 years of age or older 
  • With symptoms of: 
    • Myalgic encephalomyelitis (ME/CFS) 
    • Fibromyalgia (FM), or 
    • Symptoms attributed to Lyme disease (SALD)​

2Complete the referral form

Please complete the referral form​ (PDF) in its entirety and include relevant documents as listed in the form. 

 We do not accept re-referrals for patients who have participated in the program before. If your patient has participated in the program before and there has been a medical change in their condition, please complete the referral form and specify that you would like to book a provider-to-provider consult.​

3Send the referral

Submit the completed referral form by fax to 604-875-3738.  

4Post referral

The program reviews all referrals carefully. We will follow up with you to inform you if we have accepted or declined the referral. If we accept the referral, we will contact the patient directly to book an appointment. 

Contact us

Complex Chronic Diseases Program 
Room B400, 4th Floor 
BC Women's Health Centre at entrance #77 
4500 Oak Street
Vancouver, BC
V6H 3N1 
 
Phone: 604-875-2061 
Toll-free (BC): 1-888-300-3088, ext: 2061 
Fax: 604-875-3738 

Hours: Monday to Friday, 8:30 a.m. to 4 p.m. 

If you are a community health care provider and would like to consult with a physician about our treatment protocols or about a specific patient, please phone our program to arrange a time. 

Members of the public who have questions about complex chronic diseases are encouraged to speak with their health care provider, such as their family doctor or nurse practitioner.