Appointments and booking
You do not need a referral to book a procedure.
To plan safe care, we will ask about your overall health, your sexual and reproductive health history and this pregnancy. If you have already had an ultrasound, we will ask for your consent to request the report.
You can
book an appointment online at any time through our secure, confidential booking site. We will ask you to fill out an online form that will take approximately 15 minutes to complete. You will receive confirmation of your online booking within two business days.
You can also book an appointment by phone during clinic hours - see below under the contact us section. Booking your appointment by phone will take 15 to 20 minutes, and you may need to wait to speak with a clerk.
When booking by phone, please have your BC Care Card number or other provincial health number available. Phone bookings must be made by the person seeking care.
If someone is helping you book – such as a care provider, partner, friend or other support person – please use the online booking form, which includes a space to identify who is assisting you. We will still need to confirm directly with you that you want to proceed with care.
When your appointment is booked, you will receive instructions about how and when to confirm it. You must confirm your appointment by the date and time provided. If you do not confirm, your appointment will be cancelled automatically.
- Call 604-875-2022 or 1-888-300-3088, extension 2022 (toll-free)
- Press #1
- Say your name, and the date and time of your appointment
You will not receive a call back from the clinic. If you leave the message, your confirmation has been received.
- Call 604-875-2022 or 1-888-300-3088, extension 2022
- Press #2
- Say your name, and the date and time of the appointment you are cancelling.
Procedures are covered through:
If you are not sure about your coverage, please check the MSP website for people living in BC:
If you do not have coverage, you will need to pay for the cost of the procedure.
In some situations, extra preparation for the procedure may have additional fees. If payment is required, please bring a debit card, credit card or cash. Bank machines are available on site.
You will need two pieces of identification to enter the clinic. One piece must be photo ID and the other your health care card – such as your BC Care Card. If you do not have ID, please tell the clerk while you are booking your appointment.
If you wish, you can include cultural, ceremonial or traditional practices in your care. Indigenous patients can ask to meet with an
Indigenous patient navigator for support.
No filming, photography, or recording is allowed in abortion care spaces. This is required under BC’s bubble-zone legislation.
Patients check in alone. Support people can wait in the designated waiting area.
We will involve support persons as much as possible at your request, but support people cannot enter procedure areas because due to patient privacy.
No children are allowed inside the clinic. If you have children and you do not have a support person who can wait with them or are unable to coordinate childcare, please let us know as early as possible.
