Visiting the Hospital

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Visiting hours & info

Campus map

The campus wayfinding map shows roadway entrances to the hospital, on-site parking, hospital buildings and entrances, some clinics, valet stations, the cafeteria, navigation volunteer desks and the closest bus stops.

Campus map (PDF)​

Maternity visiting hours

Hospital operator: 604-875-2424

Visiting hours information: 604-875-2929

Before giving birth (antepartum)

Family is welcome from 10 a.m. - 10 p.m.

After giving birth (postpartum)

Family is welcome 12 - 2 p.m. and 6 - 9 p.m. One dedicated family member/support person may stay with the new mother 24 hours a day to help with personal or baby care.

Special requests can be made to the charge nurse. Please limit the number of visitors at any one time for the comfort of yourself and your roommate.

Anyone who has an infectious illness (such as a respiratory infection, tuberculosis, German measles, chicken pox, or a skin infection) must not visit the hospital.

Please ask your family and friends to respect these visiting hours as you need quiet time to recover from birth and begin to learn about your baby.

For patients on our specialized care wards such as Evergreen (antepartum) or FIR (harm reduction/substance use), contact the hospital operator at 604 875-2424 to connect with the ward for individual visiting hours.

Substance use at the hospital

It is the health system's responsibility to provide a safe environment and care for all patients and health care workers.

At BC Women's Hospital + Health Centre, we honour the value and dignity of all individuals. We aim to treat others with kindness and respect.

While substance use (vaping, alcoho​l and unregulated/illegal substances) is not permitted anywhere on our sites, we care for and support people who use substances who are in our care. Please ask your health care worker or provider how we may support your wellness.

Our goal is to work together to provide people with the care they need in an environment that is safe for everyone.

We are currently reviewing and updating our policies to ensure staff safety and to ensure we continue to provide care and support in a trauma-informed, anti-racist environment, free from discrimination and stigmatization.​

Food & amenities

Food services

 

Patient food services

Room service

Room service is offered and delivered to inpatients at the hospital. Patients may call to order meals between 7 a.m. - 6:15 p.m., seven days a week at 604-875-2233. See our menus (PDF).

Menu items are subject to change. For the most up-to-date menu, please contact the Diet Office at 604-875-2233.

Additional menus are available based on the diet orders, dietary restrictions and allergies of the patient.

Nourishment station

Stations are available in inpatient units in the BC Women’s Hospital.

Retail food services

Cafeteria

Located on the 1st floor of the Shaughnessy building, B-wing.

Starbucks

Located on the 1st floor lobby of the BC Children's Ambulatory Care building, near entrance 42.

Café

Located on the 1st floor lobby of the BC Children's Hospital building, near entrance 11.

Snack bar

Located on the 1st floor lobby of the BC Women’s Hospital building, near entrance 93.

Vending machines

Vending machines are available in various locations. You can find them:

  • In the cafeteria
  • By the café seating area at entrance 11
  • On the 2nd floor of the Ambulatory Care building, directly above Starbucks
  • Near inpatient units in the BC Children's Hospital building

Food trucks

Food trucks visit the hospital on a rotation schedule. You can find them in the cul-de-sac at entrance 35 from 11 a.m. to 2:30 p.m. on various week days.

Food options near the hospital

Safeway Food & Pharmacy is located about three blocks away from the site at 990 West King Edward Avenue and there are some restaurants in the area.



Se​curity & safety

Everyone has a right to feel respected and comfortable while they are receiving or providing care. The safety of everyone in our hospital is extremely important to us.

BC Women's Hospital has security on-site 24/7 to support the entire campus community.

All relational security officers receive education in Indigenous cultural safety and humility as well as trauma- and violence-informed care. They wear a blue vest and shirt with khaki pants and work throughout the campus.​

Security contact details

  • General security queries: 604-875-2999
  • Urgent onsite security issues: 604-677-3655
  • Emergencies, including life-threatening concerns: Call 9-1-1 for assistance from local law enforcement
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Where to stay

Accommodation options are available to families of patients receiving care at our hospital. They are available to patients and their immediate families only. They are not for visits related to tourism or business travel.

Some accommodation supports may be lower in cost than typical Vancouver prices because of donation support.

Easter Seals House

Location: Approximately 1 km from our hospital campus
Address: 3981 Oak Street, Vancouver, BC, V6H 4H5
Contact number: 604-736-3475 or 1-800-818-3666
Website: eastersealsbcy.ca​

Aboriginal Patients’ Lodge

Location: Approximately 6 km from our hospital campus 
Address: 254 East 8th Avenue, Vancouver, BC, V5T 1V2
Contact number: 604-707-9191 or 604-682-7375
Website: lnhs.ca/aboriginal-patients-lodge

The Government of BC has provided a list of hotel accommodation for patients requiring out-of-town medical services and their accompanying family members.

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