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Complex Chronic Diseases Program

We provide care for patients with Chronic Lyme-Like Syndrome, Fibromyalgia, Myalgic Encephalomyelitis/Chronic Fatigue Syndrome and Multiple Chemical Sensitivities
About

The Complex Chronic Diseases Program is for people who suffer from the following complex chronic diseases:

Our goal for the program is to provide patient and symptom-centered care with the support of our multidisciplinary team of health care providers. We emphasize that treatment choice takes patient preferences into account, and that self-care is supported as well as treatment. Central to this is the development of partnership in care, and facilitation of patient involvement in assessment and in treatment decisions. 

How we partner with you
Appointments
Appointments

You need a referral from a healthcare professional for this Clinic.

We will contact you with an appointment time. Your appointment may be approximately two hours long. 

Please arrive fifteen minutes early for your appointment.

If you need to change or cancel your appointment, please call 5 business days before your scheduled appointment.

Please bring the following to your appointment:

  • Care card and picture ID.
  • Name, address and phone number of your primary health care professional.
  • Comfortable clothing and snacks.

Our Clinic is a scent free area

We have a strict scent free policy. We ask that you don’t wear perfume, scented deodorant, soap, clothing fabric softener or aftershave at least 24 hours before your appointment.

Referrals

To become a patient of the program, you must have a completed referral form from your primary health care professional (such as a family doctor, nurse practitioner, naturopathic doctor, or specialist) who will support your daily chronic disease management and follow your ongoing health. If you already have a referral, another one does not need to be submitted.  

We will work directly with your primary health care professional to ensure that they receive information to provide you with the best available standards of care. If you do not have a regular health care professional, we can provide a list of General Practitioners and Nurse Practitioners who are accepting new patients.

Cancelled Appointments

We understand that living with these complex and chronic diseases means that sometimes appointments need to be changed or cancelled.  We will wait to hear from you to reschedule any cancelled or missed appointments.  We encourage you to contact us as soon as you are able to commit to the appointments.

Because of the nature of our program and the people waiting for care, we require 48 hours notice to cancel appointments.

If you cancel or miss 3 appointments during your time in the program, the next step will be a call with one of the program nurses to discuss your goals and if it is the right time for you to be in the program

Our Services

The CCDP team is an inter-professional team which means it is has members from different professional backgrounds who bring different perspectives and expertise to your care and treatment plans.  All of the team members work together to collaborate with you around your care and treatment plan.

Once you start your journey in the program, you will be referred to different team members as your needs are determined.  You might see all of the different professionals or a few of them- it is determined through conversation with the physician and other team members.  Appointments may be individual or in a group education format.

The Complex Chronic Diseases Program Clinical Team Members

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SOURCE: Complex Chronic Diseases Program ( )
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