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Indigenous Patient Navigators

Indigenous Patient Navigators offer in-hospital assistance to improve the quality of health care delivery to Indigenous patients through direct patient support and staff education.
Indigenous patient navigators may provide
  • Support or advocacy when working with your care team
  • Attend medical appointments or meetings on site with you
  • Connect you with an Elder/Cultural Advisor for spiritual or emotional support
  • Assistance with organizing traditional ceremonies
  • Access to traditional cultural medicines
  • Information on First Nations Health Benefits program
  • Connecting you with local community resources
  • Assistance with making a complaint
Services for staff and outsides agencies
  • Consultations 
  • Assisting you in navigating services and benefits for Indigenous patients
  • Connecting you to Indigenous resources, local and provincial

When Indigenous women and their families are at BC Women's or BC Children's, our Indigenous Patient Navigators help you get the information and support you need.

We can help:
  • Connect you with hospital and health care services
  • Tell you about your rights and benefits
  • Help you if you have a complaint
  • Escort you to any appointment with doctors at BC Children's and BC Women's
  • Connect you with an Elder for spiritual or emotional support
  • Organize traditional ceremonies for you
  • Connect you with your healthcare team
  • Connect you with Indigenous and community services
SOURCE: Indigenous Patient Navigators ( )
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