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Indigenous Patient Navigators

Indigenous Patient Navigators offer in-hospital assistance to improve the quality of health care delivery to Indigenous patients through direct patient support and staff education.
Indigenous patient navigators may provide
  • Support or advocacy when dealing with healthcare providers
  • Attend medical appointments or meetings on site with you
  • Connect you with an Elder/Cultural Advisor for spiritual or emotional support
  • Assistance with organizing traditional ceremonies
  • Information on First Nations Health Benefits program
  • Connecting you with local community resources
  • Access to emergency clothing
  • Toiletries, laundry soap and fabric softeners
  • Assistance with making a complaint
Services for staff and outsides agencies
  • Workshops and in-services on First Nation's issues i.e. Cultural Awareness
  • Assisting you in navigating services and benefits for Indigenous patients
  • Connecting you to Indigenous resources, local and provincial

When Indigenous women and their families are at BC Women's or BC Children's, our Indigenous patient navigator helps you get the information and support you need.

We can help:
  • Connect you with hospital and health care services
  • Tell you about your rights and benefits
  • Help you if you have a complaint
  • Escort you to any appointment with doctors at BC Children's and BC Women's
  • Connect you with an Elder for spiritual or emotional support
  • Organize traditional ceremonies for you
  • Provide clothing and toiletries for you
  • Provide emergency clothing and hygiene care
  • Connect you with your healthcare team
  • Connect you with Indigenous and community services
SOURCE: Indigenous Patient Navigators ( )
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