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Confidentiality
The Aurora Centre strives to maintain the confidentiality of all client records and client participation in our programs. a Release of Information Form must be signed by the client authorizing staff to share details of her program involvement with specified individuals and/or organization prior to any information exchange.
Phone inquiries regarding the client during her stay will be responded to as follows: "We can neither confirm, nor deny this individual's current participation in our program".
Information on exceptions to maintaining confidentiality will be provided to the client at the time of her orientation to the treatment program.
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